Help and contact

Support

Find practical answers or contact the independent developer behind Aletheia Bible.

Before you write

Including the following non-sensitive details helps diagnose an app problem:

  • your iPhone or iPad model and iOS/iPadOS version;
  • the Aletheia Bible version shown in Settings;
  • the workspace you were using and what you expected to happen;
  • the translation, collection, book, chapter, or research layer involved; and
  • a screenshot with private notes or account information removed.
Never email passwords, Apple Account credentials, full authentication codes, payment-card details, or confidential Scripture notes.

Frequently asked questions

Does the app require an account or internet connection?

No Aletheia Bible account is required. Core Scripture and research packages are bundled for local use. Optional Apple services, map presentation, or user-requested iCloud synchronization can require network access.

How does iCloud synchronization work?

In a CloudKit-enabled release, Back Up & Sync Now sends reading progress, favorites, highlights, notes, and the identifiers needed to merge them to your private iCloud database. It does not upload bundled Scripture or research packages.

How can I remove my information?

See Privacy Choices for local and iCloud deletion guidance. Because synchronized records live in your private iCloud database, your Apple/iCloud storage controls are the primary deletion path.

Why is a place or date shown as uncertain or unavailable?

Aletheia Bible does not invent coordinates, dates, textual mappings, or consensus where the reviewed evidence does not support one. Candidate locations and chronology models remain explicitly identified.

Which devices are supported?

The first release targets iPhone and iPad running iOS or iPadOS 17.0 or later.

Can I report an accessibility issue?

Yes. Accessibility reports are welcome at support@aletheiabibleapp.com. Please describe the assistive technology, text size, theme, and screen involved.

Where can I read the privacy policy?

The complete policy is available at aletheiabibleapp.com/privacy/.

Developer contact

Jeffrey Scott Steele
Independent developer
North Carolina, United States

This support page provides the public contact information for Aletheia Bible. There is currently no telephone support or public office.